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Plan & Build

The decision, then the delivery

Choose Your Ownership Model

One decision, four paths

Run It With Us

Live, and staying that way

Judgment from people who've run this, not just studied it

Managed GCC Services

Accelor | Managed GCC Services — Operations Under SLA
Managed GCC Services

Advisory Tells You What To Do.
This Is Us Doing It — Under SLA.

Full Operational Ownership · SLA-Backed · Indefinite or Planned Handover

Nine operating domains, run day-to-day, under signed service levels — not a recommendation for your team to execute, but Accelor's own people, on the hook for the outcome.

Our Name Is On The SLA. Not Just The Slide.

  • Missed deadlines and compliance gaps are our liability, not a finding in your inbox
  • One control tower across all nine domains — not nine separate vendor relationships to manage
  • Capacity that scales with your workload, without your own hiring or layoff cycle
  • Handover to your own team stays available whenever you're ready — never mandatory
What We Run

Two Different Relationships. Not One With A Different Price Tag.

Strategy & Advisory ends at the recommendation. Managed GCC Services begins where that recommendation has to actually run, every day, for years.

Advisory

We tell you what to do

Business case, operating model, location, structure — decisions your team owns and executes, with Accelor's judgment behind them. The engagement has an end date.

Managed Services

We do it, under SLA

Accelor's own people run the function — payroll gets processed, filings get made, dashboards get updated — with signed service levels and Accelor named as accountable. The engagement runs indefinitely, or until you choose to bring it in-house.

Nine Domains. One Control Tower.

Engage one, several, or all nine — each domain is independently scoped, with its own SLA, but reporting through a single operating rhythm.

🎛️
Domain 01
SLA-Driven Operations Management
The control tower for everything below
Day-to-day operations execution across all engaged domains
SLA governance, tracking and breach escalation
Unified control tower and executive dashboards
Quarterly steering reviews with your leadership
Single escalation path — one PMO, not nine vendor contacts
Accountability: Every domain you engage rolls up here — one dashboard, one point of contact, one party accountable for the whole operation.
💰
Domain 02
Finance, Tax & Regulatory Management
Books prepared, returns filed — both our job
GST, TDS and corporate income tax filings
Ind AS / IFRS financial statement preparation
Statutory audit coordination and CARO compliance
Treasury operations and cash management
Monthly close, reconciliations and management reporting
Accountability: We prepare it and we file it — one deadline, one party liable if either the statements or the returns slip.
👥
Domain 03
Payroll, Labour Law & Statutory Compliance
Every payslip, every filing, on time
End-to-end payroll processing and disbursement
PF, ESI and labour welfare fund compliance
Statutory registers, returns and inspection readiness
POSH compliance and grievance handling support
Employee query resolution on pay and benefits
Accountability: Late or incorrect payroll is one of the fastest ways to lose employee trust — it runs on our SLA clock, not a best-effort basis.
🖥️
Domain 04
IT & Digital Infrastructure Management
Your systems, monitored around the clock
Network, cloud and end-user computing operations
Helpdesk and IT service desk management
Cybersecurity monitoring and incident response
Patch management and system uptime assurance
Vendor coordination for licensing and infrastructure renewals
Accountability: Uptime and response-time commitments are written into the SLA — not implied, not "best effort."
🤖
Domain 05
AI & Data Protection
AI adoption without the exposure
AI and automation platform operations and monitoring
DPDP Act and GDPR compliance monitoring
Data breach response protocols and drills
Access controls and data localisation audits
Model governance for AI tools in production use
Accountability: Compliance monitored continuously as AI use expands — not discovered in an annual audit, after the exposure already existed.
🛡️
Domain 06
Governance, Risk & Compliance Management
Board-level oversight, delivered monthly
Risk register maintenance and mitigation tracking
Governance calendar and committee cadence
Internal controls testing and remediation
Regulatory change monitoring across all engaged domains
Board-ready governance reporting packs
Accountability: You see the risk register before we act on it — governance runs on a fixed reporting rhythm, not on request.
📊
Domain 07
Performance Reporting & KPI Dashboards
The numbers, without you having to ask
Real-time operational KPI and executive dashboards
Monthly and quarterly business review packs
Benchmarking against comparable GCC operations
Cost-per-output and productivity tracking
Continuous improvement recommendations, sourced from the data itself
Accountability: Reporting is on a fixed cadence, delivered to your inbox — not something your team has to chase from a vendor.
🤝
Domain 08
Vendor & Ecosystem Management
One vendor relationship — ours, not twelve of yours
Vendor sourcing, qualification and contract negotiation
Procurement governance and spend management
Ongoing vendor performance audits and SLA tracking
Facility, staffing and technology partner coordination
Renewal and exit management across the vendor panel
Accountability: We hold every vendor relationship to their SLA, so you hold exactly one — ours.
🏢
Domain 09
Shared Services Operations
The back office, running without you watching it
Facility and workplace operations management
Shared services delivery across admin, travel and procurement support
Employee experience operations and helpdesk
Physical security and access management
Capacity planning as headcount scales up or down
Accountability: Operational whether or not anyone's watching it — that's what "run under SLA" means for the functions nobody notices until they break.

Ready To Hand Off The Operation, Not Just The Advice?

Tell us which domains you want to engage — one, several, or all nine — and we'll scope the SLA before you commit to anything.

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