Who we are

This website is operated by Accelor Strategic Services Private Limited ("Accelor", "we", "us"), a company based in Delhi, India. Accelor advises global enterprises on Global Capability Centers (GCCs) and on India market entry, including strategy, regulatory approvals, entity setup, talent and managed operations.

For the personal data described in this Privacy Policy, Accelor decides why and how it is processed (a "data fiduciary" under Indian law and a "controller" under the GDPR). Registered office: A-89, Meera Bagh, Delhi - 110087, India.

What we collect

Information you give us

• Enquiries and meeting requests. When you use "Start a Conversation", "Schedule a Meeting", "Email Us" or the form on our Contact page, we collect the details you enter, such as your name, work email, phone number, company, role and message. The form runs on our own website, and submissions are delivered to us by email.
• Correspondence. Emails, calls and meeting notes when you communicate with us directly.

Information collected automatically

• IP address, approximate location, browser and device type, operating system, language and screen size.
• Pages viewed, time on page, links clicked and the website or search that referred you.
• Cookie identifiers (see section 5).

Information from other sources

If you connect with us on LinkedIn or are introduced by a colleague or partner, we may keep the professional details you or they share, such as your name, employer and job title.

Please do not send us sensitive personal data (such as financial account numbers, government ID numbers or health details) through the website forms.

How we use it

• Respond to your enquiry, arrange meetings and send the information you asked for.
• Prepare for and follow up on potential engagements with you or your organisation.
• Operate, secure and improve the website, and understand which content is useful.
• Follow up with you about our services where relevant to your enquiry or professional role. We do not run a marketing newsletter, and you can ask us to stop contacting you at any time.
• Prevent fraud and abuse, and meet legal, regulatory and accounting obligations.

We do not use your personal data for automated decisions that have legal effects on you.

Our legal basis

In India, we process personal data under the Digital Personal Data Protection Act, 2023 and its Rules, mainly on the basis of your consent (for example, when you submit a form) and for the limited legitimate uses the Act recognises, such as responding to a request you made and complying with the law.

If you are in the European Economic Area, the United Kingdom or Switzerland, we rely on: your consent; our legitimate interests in running and promoting a professional advisory business (balanced against your rights); steps taken at your request before entering into a contract; and legal obligations. You may withdraw consent at any time without affecting earlier processing.

If you are in the United States, we handle personal information in line with applicable federal and state privacy laws, including the California Consumer Privacy Act as amended (CCPA/CPRA) and similar laws in other states. In other countries, such as Canada, Australia, Singapore and the UAE, we follow the data protection laws that apply to you where they apply to us.

Cookies

Cookies are small files stored on your device. We use them as follows:

You can delete or block cookies in your browser settings. If you do, some parts of the site may not work as intended. You can also opt out of Google Analytics with the Google Analytics opt-out add-on.

Who we share it with

We do not sell personal data. We share it only with:

• Service providers that help us run the website and our business, such as web hosting, email delivery, analytics (Google) and scheduling tools. Our website forms are processed on our own site, not by an outside form service. They may process data only on our instructions and under confidentiality and security obligations.
• Professional advisers such as lawyers, auditors and insurers, where needed.
• Authorities when the law requires it, or to protect our rights and the safety of others.
• A successor in the event of a merger, acquisition or restructuring, subject to this policy continuing to protect your data.

International transfers

Accelor works with clients worldwide, and some of our providers store or process data outside India. Where we transfer personal data across borders, we do so in line with applicable law. For transfers from the EEA, the UK or Switzerland, we use safeguards such as the European Commission's Standard Contractual Clauses or the UK and Swiss equivalents. If you contact us from the United States or elsewhere, you understand that your data will be processed in India and in other countries where our providers operate.

How long we keep it

We keep personal data only as long as needed for the purpose it was collected for. Enquiry and correspondence records are generally kept for up to three years after our last interaction with you, unless a longer period is required by law or to handle a legal claim. Analytics data is kept for the period set in our analytics settings. After that, we delete or anonymise it.

Security

We use reasonable technical and organisational safeguards, including encrypted connections (HTTPS), access controls and regular software updates. No online system is completely secure. If a personal data breach affects you, we will notify you and the authorities as the law requires.

Your rights

If you are in India

Under Indian law, you may: ask for a summary of the personal data we hold and how it is used; ask us to correct, complete or update it; ask us to erase it where it is no longer needed; withdraw your consent; nominate another person to exercise your rights if you die or become unable to; and use our grievance process in section 15.

If you are in the EEA, the UK or Switzerland

Under the GDPR or UK GDPR, you may also ask us to restrict processing, object to processing based on legitimate interests or direct marketing, receive your data in a portable format, and complain to your local data protection authority.

If you are in the United States

If you live in California or another US state with a privacy law, you may ask us to: tell you what personal information we collect, use and disclose; give you a copy; correct inaccurate information; and delete it, subject to legal exceptions. You also have the right to opt out of the sale or sharing of personal information and not to be treated differently for using these rights. We do not sell personal information, and we do not share it for cross-context behavioural advertising. We do not knowingly collect sensitive personal information. If we refuse a request, you may appeal by replying to our decision, and you can use an authorised agent to submit requests for you, with proof of authority.

In the past 12 months we collected the following categories, and we disclosed them only to the service providers and advisers in section 6:

Elsewhere

You have the rights your local law gives you, and we will honour them where they apply to us.

How to use your rights

To use any of these rights, email us at the address in section 15. We may need to verify your identity first. We aim to respond within 30 days, or sooner where the law sets a shorter deadline.

Client engagements

This Privacy Policy covers personal data collected through our website and direct communications. When we deliver services to clients, such as payroll, Employer of Record, managed back-office or talent services, we may process personal data of a client's employees, candidates or contacts. That processing is governed by the engagement agreement and applicable data processing terms, and we act on the client's instructions.

Children

Our website and services are directed at businesses and professionals. We do not knowingly collect personal data from anyone under 18. If you believe a child has given us personal data, contact us and we will delete it.

Other websites

Our pages link to third-party sites, including government portals, research publishers and social networks such as LinkedIn. We are not responsible for their content or privacy practices. Please read their policies before sharing personal data.

Changes to this Privacy Policy

We may update this Privacy Policy when our practices or the law change. The "Last updated" date at the top shows the current version. For significant changes, we will place a notice on the website.